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Accessibility statement

The Tarnow Industrial Cluster is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities.

The accessibility statement shall apply to the website https://tkp.com.pl.

  • Website publication date: 

  • Date of last siginificant update: 20

Digital accessibility status

This website is partially  compliant with the annex to the Act on Digital Accessibility of 4 April 2019 for websites and mobile applications of public entities due to the non-compliances and exemptions listed below.

Non accessible content

Non-compliance with the attachement: 

  • 1.2 Time-based media

  • 1.3.1 Information and reports

  • 1.3.6 Determining purpose

  • 1.4.1 Use of colour

  • 1.4.4 Text size

  • 1.4.6 Contrast (enhanced)

  • 1.4.11 Contrast of the non-text elements

  • 2.1.3 Keyboard (no exceptions)

  • 2.3.3 Animation triggered by interaction

  • 2.4.1 Ability to skip blocks

  • 2.4.5 Multiple ways

  • 2.4.7 Visible focus

  • 2.4.8 Location

  • 2.4.9 Link purpose (from the link itself)

  • 2.4.12 Unobscured focus (enhanced)

  • 2.5.5 Target size (enhanced)

  • 2.5.6 Parallel data input mechanisms

  • 4.1.2 Name, role, value 

  • 4.1.3 Status messages

Content that's not within the scope of the accessibility regulations

  • Some content was published before the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities came into effect and is not a subject to the adaptation requirements under Article 3, Paragaph 2 of this Act.

Preparation of the accessibility statement

  • Date of preparation of the statement: 

  • Date of last review of the statement: 20

The statement have been prepared on the basis of self-evaluation Listę kontrolną do badania dostępności cyfrowej strony internetowej v. 2.2 (docx, 0,12MB).

Feedback and contact details

Any problems with the accessibility of this website can be reported to:

Secretary

Everyone has the rigt to request that the digital accessibility of a website or its element be ensured

When making such a request, please provide: 

  • your name and surname,

  • your contact details (e.g. telephone number, e-mail),

  • the exact address of the website where the digital element or content is not available,

  • description of the problem and how it could be solved in a way that is most convenient for you.

We will respond to your request as soon as possible, no later than 7 days after receiving it.

If this period is too short for us, we will inform you. In this information, we will give you a new deadline by which we will correct the errors you have reported or prepare the information in an alternative way. This new deadline will not be longer than 2 months.

If we are unable to provide the digital accessibility of the website or content indicated in your request, we will offer you access to it in an alternative way.

Handling of requests and complaints regarding accessibility

If, in response to your request to ensure digital accessibility, we refuse to provide the digital accessibility you require and you do not agree with this refusal, you have the right to lodge a complaint.

You also have the right to file a complaint if you do not agree to the use of an alternative means of access that we have proposed in response to your request to ensure digital accessibility.

You can submit a complain in writing to the Headquarters by sending a letter or via e-mail:

President of the Management Board of the Tarnow Industrial Cluster

Helpful information can be found on the government website gov.pl.

You can also submit a complain to the Commissioner of Human Rights and ask for help in your case.

Other information

Architectural accessibility

The Tarnow Industrial Cluster Headquarter

Kochanowskiego 32, 33-100 Tarnow, Poland

  • The office is available to clients on weekdays from Monday do Friday, from 7:30 AM to 3:30 PM.

  • There is a parking lot for clients in front of the building.

  • The main entrance to the building is located a few steps above the ground.

  • A handrail is installed next to the stairs.

  • Above the entrance, there is a canopy protecting against weather conditions.

  • The building does not provide barrier-free horizontal and vertical communication spaces.

  • The office in located on the ground floor, to the left of the main entrance.

  • The office rooms are eqipped with sound-absorbing carpets.

  • There are no tactile or auditory signs indicating the layout of the rooms. 

  • It is possible to obtain information and handle matters without entering the building. 

  • People with disabilities are served individually.

  • Phone and e-mail contact is available.

  • You can enter the building and all the rooms with an assistance dog or a guide dog.

  • Effective evacuation or rescue for people with special needs is not provided. 

Accessibility of communication and information

Available forms of contact: 

  • Phone contact - the possibility of handling matters by phone.

  • Letter contact - the possibility of sending documents by post.

  • Text messages (SMS, MMS, e-mail, messaging services).

  • Faxing.

Support for people with special needs:

  • No specialized equipment supporting people tih hearing impairments (e.g. induction loops, FM systems, IR, Bluetooth).

  • You can enter the building and all the rooms with an assistance dog or a guide dog or a personal assistant.

  • The condition of the entering the building with an assistant dog or a guide dog is that the dog must be equipped with a harness and the person with a disability must have a certificate confirming the dog's assistance status and proof of the required veterinary vaccinations. The ability to enter the building with a dog does not exempt the person with a disability from responsibility for any damage caused by the dog.

Summary:

The entity provides basic forms of contact, such as phone, e-mail, letter but lacks more advanced solutions, such as sign language interpreter or devices supporting people with hearing impairments. 

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Od 25 maja 2018 roku obowiązuje Rozporządzenie Parlamentu Europejskiego i Rady (EU) 2016/679 z dnia 27 kwietnia 2016 roku w sprawie ochrony osób fizycznych w związku z przetwarzaniem ich danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (określane jako RODO, GDPR lub Ogólne Rozporządzenie o Ochronie Danych Osobowych). Celem RODO jest ujednolicenie zasad przetwarzania danych osobowych w całej Unii Europejskiej oraz ustandaryzowanie informacji kierowanych do klientów o ich prawach.

W związku z powyższym, w zakładce RODO na stronie http://www.tkp.com.pl/informacja-o-ochronie-danych-osobowych, znajdziecie Państwo informacje dotyczące przetwarzania Państwa danych osobowych przez Tarnowski Klaster Przemysłowy S.A. z siedzibą w Tarnowie (33-100) przy ul. Kochanowskiego 32 oraz zasady, na jakich będzie się to obecnie odbywać. Niniejsza informacja nie wymaga od Państwa żadnych dodatkowych działań.